Global Recommendations for Emergency Services Organisations to manage the outbreak of COVID-19

Name of the provider (company name or main contact name), or FIRE IN ID ? KEMEA- Center for Security Studies

CCC addressed

Scope, rationale, context: general description. Precise here if this technology is currently use (eg. company name or contact info) The Collaborative Coalition for International Public Safety (CC:IPS) - Association of PublicSafety Communications Officials, Canada (APCO Canada), the British Association of PublicSafety Communications Officials (BAPCO), the European Emergency Number Association (EENA), the National Emergency Communications Working Group - Australia / New Zealand, (NECWG-A/NZ), and NENA: The 9-1-1 Association – has compiled a number of recommendations for Emergency Services Organisations, including Public Safety Answering Points (PSAPs), in order to help organisations respond and prepare in the best way possible during the COVID-19 outbreak.

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Recommendations on use of emergency numbers and communication techniques to the public, paying attention to misinformation.
Measurements are proposed with respect to employees health and safety.
There are links for proposed guidelines to the agencies for the preparation of a COVID-19 continuity of operations (COOP) response plan.

TRL of the proposed solution - Innovation stage (if applicable) Not applicable

Web addresses/URL of flyers and information

Attachment (file) 2020_04_03_Recommendations_CCIPS_V2.pdf (377 kB)