Asymmetric synchronous collaboration within distributed teams

Name of the provider (company name or main contact name), or FIRE IN ID ? Ashdown, M.; Cummings, M. L.

CCC addressed

Scope, rationale, context: general description. Precise here if this technology is currently use (eg. company name or contact info) Teams performing physical tasks must often be distributed in space, and are often organized hierarchically. This means that systems to support collaboration between members must account for the asymmetry in physical environment, organizational roles, and available technology. Using urban search and rescue as an example, we first describe the factors that cause this asymmetry. We then discuss the way information should be shared, and the type of awareness that should be supported. We suggest the use of very different display and interaction devices for operators at the organizational levels, to complement their situations and needs.

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Teams performing physical tasks must often be distributed in space, and are often organized hierarchically. This means that systems to support collaboration between members must account for the asymmetry in physical environment, organizational roles, and available technology. Using urban search and rescue as an example, we first describe the factors that cause this asymmetry. We then discuss the way information should be shared, and the type of awareness that should be supported. We suggest the use of very different display and interaction devices for operators at the organizational levels, to complement their situations and needs.

TRL of the proposed solution - Innovation stage (if applicable) Not applicable

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