Citizen Communications in Crisis

Name of the provider (company name or main contact name), or FIRE IN ID ? Palen, Leysia; Liu, Sophia B.

CCC addressed

Scope, rationale, context: general description. Precise here if this technology is currently use (eg. company name or contact info) Recent world-wide crisis events have drawn new attention to the role information communication technology (ICT) can play in warning and response activities. Drawing on disaster social science, we consider a critical aspect of post-impact disaster response that does not yet receive much information science research attention. Public participation is an emerging, large-scale arena for computer-mediated interaction that has implications for both informal and formal response. With a focus on persistent citizen communications as one form of interaction in this arena, we describe their spatial and temporal arrangements, and how the emerging information pathways that result serve different post-impact functions. However, command-and-control models do not easily adapt to the expanding data-generating and -seeking activities by the public. ICT in disaster contexts will give further rise to improvised activities and temporary organizations with which formal response organizations need to align.

If applicable, choose the relevant working group (Ctrl touch to select more than one) Search & Rescue Emergency Response Structure Fires Landscape Fires Crisis Mitigation Natural Hazard Mitigation CBRNE

Please select the relevant item 289

Short description of the solution. Technical details if relevant. Keywords.

Recent world-wide crisis events have drawn new attention to the role information communication technology (ICT) can play in warning and response activities. Drawing on disaster social science, we consider a critical aspect of post-impact disaster response that does not yet receive much information science research attention. Public participation is an emerging, large-scale arena for computer-mediated interaction that has implications for both informal and formal response. With a focus on persistent citizen communications as one form of interaction in this arena, we describe their spatial and temporal arrangements, and how the emerging information pathways that result serve different post-impact functions. However, command-and-control models do not easily adapt to the expanding data-generating and -seeking activities by the public. ICT in disaster contexts will give further rise to improvised activities and temporary organizations with which formal response organizations need to align.

TRL of the proposed solution - Innovation stage (if applicable) Not applicable

Web addresses/URL of flyers and information -

Expected/scheduled future developments

published in 2007

Generic comments

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