CRISIS MANAGEMENT EVALUATION

Name of the provider (company name or main contact name), or FIRE IN ID ? Boersma, Kees; Passenier, David; Mollee, Julia; van der Wal, C. Natalie

CCC addressed

Scope, rationale, context: general description. Precise here if this technology is currently use (eg. company name or contact info) Communication and inter-organizational coordination in crisis management are of uttermost important for all processes and can lead to fast and effective averting or ending of a crisis situation. In this paper, a real world incident of a fire in the Amsterdam Airport Schiphol train tunnel was formalised, based on a public inquiry report, and subsequently, the emergency response to the incident was analysed by means of automatic property checking. It is shown how this approach is a convenient and effective manner to analyse communication and coordination practices in crisis management and to evaluate what went wrong, where and when.

If applicable, choose the relevant working group (Ctrl touch to select more than one) Search & Rescue Emergency Response Structure Fires Landscape Fires Crisis Mitigation Natural Hazard Mitigation CBRNE

Please select the relevant item 289

Short description of the solution. Technical details if relevant. Keywords.

Communication and inter-organizational coordination in crisis management are of uttermost important for all processes and can lead to fast and effective averting or ending of a crisis situation. In this paper, a real world incident of a fire in the Amsterdam Airport Schiphol train tunnel was formalised, based on a public inquiry report, and subsequently, the emergency response to the incident was analysed by means of automatic property checking. It is shown how this approach is a convenient and effective manner to analyse communication and coordination practices in crisis management and to evaluate what went wrong, where and when.

TRL of the proposed solution - Innovation stage (if applicable) Not applicable

Web addresses/URL of flyers and information -

Expected/scheduled future developments

published in 2012

Generic comments

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